Urgent Vacancy! : Senior Business Analyst ~ CRM

Wednesday, July 20, 2011 / Comments (0) / by Skinny Yash

Location: Malaysia - Penang
Permanent, Full-Time

• Work with the process team, regional sales operations and user community to help proactively develop out new features and capabilities to improve sales efficiency
• Provide advice on system capabilities and recommend solutions / proposals to support requests
• Responsible for change requests to sales applications (CRM, Quoting)
• Responsible for working with customers to create requirements for changes to CRM
• Liase & interface with IT support & technical development team
• Responsible for testing of new features
• Responsible for deployment of new features including training, adoption, measurements and support.
• Lead medium size projects for changes and enhancements
• Design a data governance model for CRM data
• Ensure the user community is trained
• Assist with user adoption metrics and recommend actions derived from the metrics
• Proactively review applications and use supporting tools to suggest improvements & changes to increase sales efficiency
• Be willing to work and support a global customer base
• Assist in CRM administration where required
• Responsible for change requests to sales applications (CRM, Quoting)
• Responsible for working with customers to create requirements for changes to CRM
• Interface with technical development team
• Be responsible for test case creation
• Be responsible for training materials
• Design a data governance model for CRM data
• Ensure bug’s are tested and fixed
• Ensure the user community is trained
• Assist with user adoption metrics and recommend actions derived from the metrics
• Be willing to work and support a global customer base
• Assist in CRM administration where required

• BA/BS in Business Admin, Business Studies, Economics or any relevant qualification and >2 years experience related to the duties and responsibilities specified. (For senior position >5 years experience in people management).
• Fluent in English
• Oracle 11.5.10 and SAAS CRM experience preferred (CRM OnDemand)
• Experience of a sales environment (Internal sales) preferred
• Experience of database administration preferred.
• Ability to develop and deliver presentations.
• Knowledge of the principles of strategic business decision-making.
• Good knowledge in Microsoft Office applications
• Ability to process computer data; format and generate reports.
• Strong knowledge of excel, especially formulas, graphs and pivot tables
• Ability to meet deadlines.

Drop a comment for my emails. :)


Urgent Vacancy! : Internal Sales Support ~ SAP

Wednesday, July 20, 2011 / Comments (0) / by Skinny Yash

Position Location : Malaysia - Penang
Full-Time, Permanent

1. Manages SAP Channel Partner contracts

• Ensures valid contracts are in place in the CMS
• Ensures expiring Agreements are being renewed or terminated in the CMS
• Ensures new partners are in placed with the proper documentation such as Tradebeam search, NDA sign off etc

2. Ensures and facilitates partner usage of PRM

• Be the point person to answer any queries that Partners have when assessing the PRM

3. Systematically collects business data and work with Report Analytics Group to develop reports that ensure accurate, usable information for the Sales Management Decision Makers

4. Coordinates Sales Planning Activities in conjunction with Sales Team to
• Validate targets
• Support winning deals activity

5. Become single point of contact for all sales leads for SAP region. Eg. Seminars, Trade shows, customer mailings and customer care

6. Organizes/Coordinates operation activities and events Eg. Sales Planning Review Meeting etc And support on tracking of action items

7. Becomes a subject matter expert in the sue of InSight (CRM Tool) for log call information, quotations and telemarketing activity etc.

8. Liaise with the responsible Hub to escalate / problem solving issues on placed orders

9. Making follow-up / health check calls to customers that had problem on orders

10. Identifies process short-comings and works with others to improve or transform processes

11. Other duties as assigned

• BA/BS in Business Admin, Business Studies, Economics or any relevant qualification and >2 years experience related to the duties and responsibilities specified.
• Ability to work under pressure, multi-task, prioritize and deliver on/meet deadlines
• Ability to partner with sales force by building strong working relationships and mutual trust
• Ability to work independently without close supervision
• Sled-motivated to achieve target needed to attain KPIs
• Ability to provide high levels of customer service
• Ability to resolve conflicts and promote a positive and team attitude
• Great attention to detail and results oriented
• Experience of a sales environment (Internal sales) preferred
• Experience of database administration preferred.
• Ability to develop and deliver presentations.
• Strong knowledge of excel, especially formulas, graphs and pivot tables
• Good analytical and interpersonal skills.

Drop a comment for email to forward your resume. :)

Kronologi hari pembedahan

Thursday, July 07, 2011 / Comments (5) / by Skinny Yash

First of all, i wanna thank to all of (u know who u are) who been sms'in, bbm'in, FB'in and leaving notes to my post earlier. Alhamdulillah..i'm in good health now. Syukur! :) And i guess, i should be proud coz i have undergone the 1st stage of surgery. lol Even though just a minor one, but it takes a whole lot to be strong and tough. :) Plus scary part. :p

Reached DSH at 9ish and got a call from the hospital that my insurance still not settle yet. They have to get the GL first, then only they can proceed with the admission part. After hu-ha here and there, i only managed to get admitted around 2pm. Got a 2 bed ward as the normal ward has no empty bed. It supposed to be a daycare surgery, which means i do the surgery in the morning and will be discharge in the evening. But because of the hu-ha thingy, my surgery has been postponed to evening and i need to be admitted.

me wearing the baju-sexy nampak buntut
At 3pm, the nurse called me to the OT. Oh God! Tuhan je yang tau, betapa takutnye aku. Baru nak buat minor surgery, belom nak beranak kan?! hahaha So, untuk pertama kalinya juga, i've been push on a wheelchair. hahaha Maluuuu! semua org tengok! Ye la..mesti dalam kepala diorang, "sakit apa la budak ni agaknye ye..." "kesiannya...." hahahahaha I tunduk je..xberani nak tengok orang. Kang ade yang kenal pulak! hehehe

Dalam OT room tu, all the equipment dah tersedia. Nampak 'mulut itik' (speculum) tu!ahhhhhh! Tak suka! Eh anyway, Doctor tu pon panggil mulut itik! Kellessss! :P So, i only got bius around the cervix area. Yang bestnya, tak rasa pon masa dia cucuk tu, coz as per the Doctor, dalam cervix area ni, bukan sensitive mcm kulit kat luar ni, so..tak rasa sakit sangat. :) Cume sengal2 ubi gitu. So, lepas bius dia leave like 2 minutes to allow the bius react kan, then only they starts work. Aku tak berani pon nak pandang monitor tu, eventhough Doc suruh tengok. Ahhhh! Ngilu! So, they used somekind like pateri elektronik tu kan...benda tu panas..so, dia korek and buang all the bad cells..ade 3 keping gitu yang ditunjuk kan i..Masa buat tu, Doc guna macam asap..Tak faham asap tu untuk apa..Tapi..kira berasap la jugak vagina time tu! hahahahahahhaha Doctor siap cakap... "ha....macam bau sate tak?!" hahahhaa whatttt the......heiiii Doctor niiii..main2 pulak dia...heheheh

After like 30minutes, it's all done. No pain at all. :) Tapi elok sampai katil, dalam 30minutes gitu..dari pinggang, perut..suma sengal2..macam period pain..but worst la! So, nurse bagi pain killer. Akhirnya, ku tido dalam kelaparan. Hubs came after he has done his work. Tolong urut-urut pinggang, tapau nasi goreng cili padi... :) Then my sister came over melepak sekali. My dad and his wife pon datang jugak melawat. Padahal i xnak pon orang melawat-melawat, sebab tak serious pon... :)

Overall, Damansara Specialist Centre provides you a good service. Exclude the slow Discharge process la. Memang lemssss gile! But in terms of customer service, memang bagus. And the doctor too! :) Thank you Dr Maziah! :) She is one of the Gynecologist kat DSH. Sangat bagus. :)

And now...Alhamdulillah...I'm in good health. :)


Semoga tiada kesakitan dirasai. Oh!

Monday, July 04, 2011 / Comments (7) / by Skinny Yash

Since Friday, both laki bini demam.Actually i yang start dulu since tengok wayang kat Pavilion haritu Hall 2, mengundang hoccay! Sejuk nak mam! :P Tapi, belom sempat i demam, suami ku dah berjangkit. hehehe. Makanya, 2-2 la lembik the whole weekend. *kesian*

On Friday, i pergi settle-settle hal hospital admission and insurance coverage. Initially i want to use my company insurance, although i have my own personal one which is Prudential. Tapi disebabkan my company insurance benefit macam harrrrraaaammmm, so i decided to use my Personal insurance. Nasib ada my agent yang sungguh baik hati bawak ku ke Damansara Specialist Centre untuk uruskan semua2nya. Aku malas nak fikir dah. :) So, siapa-siapa yang takde insurance lagi, cepat-cepatlah ambil. We never know what will happen to us in the next day kan. Sediakan payung sebelum hujan kan bagus... :)

Dari bawak ke hospital sehingga ke jumpa Doktor, semua agent yang uruskan. hahaha. Actually he is my husband friend. Merangkap Pengapit kami! :) Itu pon salah satu tips nak beli insurance. Jangan main beli je. Beli mesti kat orang yang you kenal baik, or yang u percaya. Maklumla, keje jual insurance ni selalunya separuh jalan. Tup Tup taktau hilang mana. Jadi adalah lebih afdal, kalau beli insurance dari rakan2 sekeliling. So, siapa-siapa nak beli insurance Prudential, meh contact mamat ni... Azam Zaki. Kitorang panggil dia Acong! Sebab muka mcm cino kot. :P Bagus agent ni, kalau client dia masuk hospital ke, apa ke..dia pergi melawat. :)

As for me, i'll be admitted to Damansara Specialist Centre Esok pagi. :) Eh apahal suka plak! Aku tengah takut nih! hahahaha. So, bila korang baca post ni, mungkin I dah selesai my surgery..or mungkin sedang surgery..atau mungkin juga tengah berborak-borak dengan rerakan wad. hahaha. First time nih nak admit pi hospital!!Cuakkkkkkk! So, wish me luck and doakan semoga semuanya berjalan dengan lancar..and most important thing, doakan semoga aku tak rasa sakit.......hahahahha


House Hunting u'olls!

Friday, July 01, 2011 / Comments (0) / by Skinny Yash

Most of you yang memang follow i through twitter mesti dah tau where i go and what i did last weekend. :) Selalunya house hunting dalam Iproperty.com or Propswall.com je..But kali ni, lain sikit. We both personally go and see the house. weeeeeeeeeeeeeeeeeeeee ;)

As early as 10am, okay tak early sangat! :p My husband and I dah keluar ke Bangi for a house launching. Very nice house indeed! Super suka! Haa..amek kau! hahaha..But the route to the area which potong my mood. hahaha...But who know after 2-3 years kan...Macam-macam boleh berubah.

It's Tropika 2, in Bangi. Not a quite known developer which is B&G Prestigious Property Sdn Bhd, but some well knows projects somewhere in Klang Valley area. You can take a look at their website. :) Done some research on their company background, and it sounds pretty good. They have 3 different type of houses which is Semi-D and Superlink (both are 3 storeys!) and Townvilla. More details, look up in the website! :)


After walking around the showhouse, take pictures, eating satay (yea!they provide food on the launching day!), then we move to the 2nd place...and that was in Kajang-Bangi area too! I don't have the details though but they actually do the Built & Sell term. Yang ni macam pelik sikit, as what Johnny's got the info from the developer, they only left 1 lot. It's a bungalow lot in a gated area. You pay the deposit and they will build your house in 8months. There's only few bungalow units in the area. Because we don't really have the full info+map, we called the developer to give the directions as she got a chicken pox! After like 20-30minutes turn back and forth, end up failed to find the place. ;( So, we both REJECT IT!

Went to Ampang to view another house, which is in Ampang Saujana. Nice house. Me like it! It reminds me of Penang which fulls of Greeeeeeeennnnnn! :) I like a house surrounded by hills and green! Again! hahaha The house is a completed house, we can just called up the owner/house agent, pay the deposit and Dang! We can move it immediately! :)

This is Semi-D unit

the gated area

Both houses are within our budget, and now we are waiting for the loan approval. Kalau ade rezeki, InsyaALLAH disitulah bakal kami duduki nanti. Rumah yang mana? hehehe....Tunggu je la! :)


Pre-Cancerous Cell found!

Friday, July 01, 2011 / Comments (7) / by Skinny Yash

I've been telling all my friends, "Go and do your Pap Smear...You never know what's happening inside you..". Before i moved to Penang, even before married, i did a regular Pap smear test. Like once a year. Certain people do answer me back with "why must i do? I don't even have sex for once!" Truly speaking, it's up to u guys. :) But from what i read, you have to start do your pap smear once u reached 21 yo or you are sexually active. :) So, this are my stories...

It's been almost 1 and a half years i never did my Pap Smear Test. Before that, all my results are clean and clear! And out of a sudden, i feel like want to go for a check up. I went to my usual personal Gynae at Bangsar Women Specialist Clinic. A very good and nice Doctor Kamaljit! :) (100% recommended). She will ask u lot's of questions regarding your sexual activities (no tipu-tipu eh!) and will advice you what's not and how you can prevent this and that.

RM150 inclusive of Pap Smear Test and scanning (and even breast cancer check!). This price has been the same since the past 3 years! Good huh?! :) You will be ask to loose you bra, take out your pants and underwear. During the scanning, she will show you this and that..whether it is normal or abnormal around your uterus or vagina. For Pap Smear Test, you need to be relaxx! Totally relax! "If not, you will feel the pain!" said the Doctor. I hate this! :P She will ask you to open up your legs. i mean widely open! Nothing to be shame off! Dia dah tengok beribu vagina kot! hehehe And she will use the speculum and open up your vagina so that she can take off the sample of cells to be tested in lab.

Within a minute or two, you're done! Yeay! :) They will send the samples to Lab to test and within a week or less, you may get the results. Normal procedure, if it's okay then you don't need to go to the clinic again, but if it's not okay, then the doctor will make an appointment for 2nd meet up. On 10th June, i got my results and they ask me to come to see the doctor. And i know this is not okay! Damn! And so, they schedule me on the 13th June. The day has come and the doctor said "I don't like this...." Oh my...nak gugur jantung rasanya. :( And so she explained about my Pap Smear Test results, it's abnormal because they found a pre-cancerous cells in the uterus. But, do not panic! This is curable! So i have to undergo a Colposcopy to see the cells  clearer. This have to be done by the senior Gynae. So, she transferred me to University Malaya Specialist Centre (UMSC), Petaling Jaya.

17th June, i went to UMSC for the Colposcopy procedure. It's a long day. I have to wait for like 2-3 hours to see the doctor! They use number though but effing slow! So, we went to the room to start with the procedure. Just took like 10-15minutes. Same procedure as Pap Smear Test, but this time the doctor used some kind like a gel and place it on the cervix. And he will use a large microscope positioned in front of your vagina to view your cervix. The bright light from the microscope let the Doctor see the inside of your cervix more clearly! :) You will be amazed to see you own cervix on the screen! lol Jarak dekat u'olls! :)At the same time, my husband keep on asking the doctor what's this and that..and in my head..."Please....stop asking questions...coz i'm in pain.....!" hahahahahahha And that is all....

And so, the doctor ask me to undergo another procedure which is Biopsy. This is to remove the cervical tissue that contains abnormal cervical cells or the pre-cancerous cells. And this scares me okay! I am supposed to do the next day straightaway, but i just thought that i am not ready mentally and physically. And so, i schedule it after my period and that is on 5th July. :(

I am still surveying how pain will this be. I hate say...but i don't feel want to do it.....

Just FYI,

Women Specialist Center
Jalan Telawi, Bangsar, Kuala Lumpur